Who we are
Mboroga Horn Consulting Ltd (“we”, “us”) is the controller of the personal information described in this notice. That means we decide how and why it is used.
- CompanyMboroga Horn Consulting Ltd, registered in England and Wales, company number 13246947
- Registered office6 Noel Rd, Lancaster, LA1 2LS
- Emailcontact@mborogahorn.com
- ICO registrationZB250006
We are a small business and are not required to appoint a Data Protection Officer. Please send any question about this notice or your information to contact@mborogahorn.com.
What we collect and why
Most of the information we hold comes directly from you, when you email us, message us on LinkedIn or work with us. We may also collect business contact details from your company's website, LinkedIn or events we both attend.
| Why we use it | What we collect | Lawful basis |
|---|---|---|
| Replying to your enquiry | Name, email address, phone number, company, job title, and what you tell us | Legitimate interests (responding to people who contact us), or steps you ask us to take before a contract |
| Delivering work for clients | Contact details of client staff, and project information | Contract with the client, or legitimate interests for the client's staff we work with |
| Invoicing and keeping accounts | Name, billing contact, company details, payment records | Legal obligation (tax and company records) |
| Keeping in touch with business contacts | Name, company, job title, email address, where we met | Legitimate interests (building and maintaining business relationships) |
| Keeping the website secure and working | IP address, browser type, pages requested | Legitimate interests (running a secure website) |
Sometimes we work inside a client's own systems, for example when building an automation. In that case we act on the client's instructions as their processor, and the client's own privacy notice applies to that information.
We do not use your information for automated decision-making or profiling.
Who we share it with
We share information only where we need to, with service providers who process it on our behalf and under contract:
- Microsoft, for email, documents and our contact records (Microsoft 365)
- IONOS, which hosts this website
- Unisolutions Ltd, for bookkeeping and tax returns
Where we deliver work with a partner such as Change Specialists, we share the contact details needed for that project.
We may also disclose information where the law requires it, for example to HM Revenue & Customs.
Transfers outside the UK
Some of our providers, such as Microsoft, may process information outside the UK, including in the United States. Where they do, the transfer is protected by UK adequacy regulations, such as the UK-US Data Bridge, or by contract terms approved under UK law.
How long we keep it
We keep information only as long as we need it, then delete it securely.
| Information | How long we keep it |
|---|---|
| Enquiries that don't lead to work | 2 years from our last contact |
| Client project records | 6 years after the work ends |
| Invoices and accounting records | 6 years from the end of the financial year they relate to, as the law requires |
| Business contacts | While we are in touch, reviewed at least every 2 years |
| Website server logs | 8 weeks, set by our hosting provider |
Cookies and this website
This website does not use cookies, analytics or advertising trackers, and it has no forms that collect your details. Its fonts are served from our own website, so no third party is contacted when you visit.
Our hosting provider records basic technical details of each visit, such as your IP address and the pages requested, to keep the site secure.
Links to other websites, such as LinkedIn, are covered by those sites' own privacy policies.
Your rights
Under UK data protection law you have the right to:
- Ask for a copy of the information we hold about you
- Ask us to correct information that is wrong or incomplete
- Ask us to delete your information
- Ask us to limit how we use your information
- Object to our use of your information, including for marketing, which we will always stop
- Ask us to send your information to another organisation, where that applies
- Withdraw your consent at any time, where we rely on it
To use any of these rights, email contact@mborogahorn.com. There is no charge. We will reply within one month, and we may ask you to confirm your identity first.
How to complain
If you are unhappy with how we have handled your information, please tell us first at contact@mborogahorn.com. We will acknowledge your complaint within 30 days and let you know the outcome without undue delay.
You also have the right to complain to the Information Commissioner's Office (ICO), the UK's data protection regulator:
- Websiteico.org.uk/make-a-complaint
- Phone0303 123 1113
- PostInformation Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Changes to this notice
We review this notice regularly and will update it if the way we use personal information changes. The date at the top shows when it was last updated.